Question 1

Do you offer any discounts?

Accepted Answer

Yes we do!!!Early Booking Discount - Book your Holiday Light installation on or before Halloween and receive $100 off your entire new install!
4 Year Guarantee - Book your Holiday Light installation and have that price locked in for that exact install for the next 4 years!!

Question 2

How much does Christmas light installation cost?

Accepted Answer

Most installations cost between $585 – $1,500, depending on the complexity of the roofline. Larger homes and estates usually cost $1,500 – $3,000+.

Question 3

What is included in the pricing?

Accepted Answer

Pricing includes a customized design, professional installation, season-long maintenance, take-down, and annual storage.

Question 4

What is the "Stay Lit Guarantee"?

Accepted Answer

The Electric Elf "Stay Lit Guarantee" ensures that your holiday lights stay lit all season long. If you experience an issue during the season simply call us at (702) 702-4ELF and we will be out within 48 hours to diagnose and fix the issue — there is no charge for bulb replacement and minor repairs.

Question 5

Are you licensed and insured?

Accepted Answer

Yes! Rest assured that your property and our team are fully protected. The Electric Elf is fully licensed and insured for $1 million.

Question 6

Can I choose custom colors for my installation?

Accepted Answer

Absolutely! We aim to make your holidays brighter with the colors of your choosing. You can even change your colors and/or design each season.

Question 7

Do you hang Christmas lights that I already own?

Accepted Answer

Unfortunately we do not hang Christmas lights you may already own. The lights we provide are commercial grade and part of our service. This way we are able to ensure all the lighting is never worn out and in good working condition.

Question 8

Do you install permanent lighting?

Accepted Answer

No, we do not install permanent lighting. Our service is seasonal — we install, maintain, remove, and store your lights each year.

Question 9

Will there be any holes or staples?

Accepted Answer

In 95% of homes, there is a lip or edge located on the eaves of the roofline. We use magnetic socket wire or clips in most cases to hang the Christmas lights — no holes, no staples.

Question 10

What payment methods do you accept?

Accepted Answer

We accept Visa, MasterCard, and American Express.

Question 11

What about HOA concerns?

Accepted Answer

We have never had an issue with lights being up within 30 days of a holiday (i.e., Thanksgiving). Removals start on January 2nd to make sure your lights are removed in a timely manner after the holiday.

Question 12

How do you protect my personal information?

Accepted Answer

The Electric Elf utilizes secure systems to safeguard customer data. We also work with high-profile clients and are accustomed to signing NDAs.

Question 13

Do you install Christmas lights on Commercial Properties

Accepted Answer

Yes, we are always excited to help make your commercial property festive for the holidays

Frequently Asked Questions